TERMS AND CONDITIONS
Pricing and Payment: All prices are quoted in South African Rand and are per cottage/unit per night. Hilton Accommodation reserves the right to adjust prices without prior notice. Please note that all rates quoted are for self-catering accommodation.
Payment Methods: Payments can be made by Credit Card or Electronic Funds Transfer (EFT). In the case of EFT, a valid Credit Card must be provided for security against loss or damage. We do not accept cash payments.
Responsibility for Damages: As a Guest of Hilton Accommodation, you accept full responsibility for any damages or losses incurred to the property and its contents during your stay, whether such occurrences are accidental or intentional. This encompasses, without limitation, damage to furniture, appliances, fixtures, linen and/or other accommodation items. Guests are welcome to claim these damaged goods within 3 days from date of check-out. Failing which, the damaged goods will be donated to charity, or if necessary, discarded.
Replacement Costs: In the event of any damages or losses during your stay, Hilton Accommodation reserves the unequivocal right to charge your credit card for the full replacement cost of the damaged or lost items. An itemized invoice outlining the associated costs will be provided.
Authorization for Debit: By making a booking with Hilton Accommodation, you automatically agree to the following Terms and Conditions. In doing so, you provide Hilton Accommodation with permission to automatically charge your Credit Card for any incurred replacement costs arising from damages or losses throughout your stay. In the event that the full amount cannot be processed on your Credit Card, Hilton Accommodation reserves the right to make partial debits until the full outstanding amount is received.
Pet Policy: No pets are allowed on the premises.
Behaviour and Parties: Excessive drinking and/or parties are strictly prohibited on the premises. Quiet time is from 22h00 to 08h00.
Access to Premises: Only the Guests listed on the booking form will be permitted on the premises unless prior arrangements have been made.
Check-In and Check-Out Times: Check-in time is between 15:00 and 20:00. Late arrivals must be confirmed in advance. Check-out time is 10:00.
On Arrival: Guests are to present their ID card or ID book and Credit Card upon check-in.
Guests are kindly requested to remain within the confines of their designated unit during their stay. Please respect the privacy and comfort of other Guests by refraining from wandering near or into other cottages or accommodations. Just as you value your personal space and privacy, we ask that you extend the same courtesy to fellow Guests. Thank you for your understanding and co-operation.